ISO 9001 certified private investigator

As our company continues to grow and evolve, we acknowledge that continuous review and improvement of the way we function as a business is critical to our success, both now and in the future.

These past two years we have invested considerable time and effort in quality reviewing our fundamental operations; what we are doing, why we do it, how we do it, and more importantly, how we can improve.

In recognition of our hard work, we are delighted to announce our operations are in line with International Standards for Quality Management ISO 9001:2015.

Andrew Chenery, our proprietor said, “We’re particularly pleased to have achieved standard ISO 9001:2015 certification as it underlines our commitment to our customers and our focus on quality. Not many customers get to see their suppliers’ ‘back-office’ activities. This recognition demonstrates we can provide a quality solution from quotation to delivery.”

We have been independently assessed and recognised by the British Assessment Bureau for implementing effective quality management systems across all areas of our business.

Continuous performance monitoring and improvement of our Quality Management Systems provides assurance to our customers and employees we are passionate about delivering valuable quality services.

ISO 9001 was first introduced in 1987 and requires organisations to demonstrate that they do what they say they do, and that they have a Quality Management System in place to ensure consistency and improvement; leading to high levels of performance and customer satisfaction. Certified organisations are committed to continuous improvement and are assessed to ensure progress is being maintained.  For a full definition of what ISO 9001:2015 means visit the UKAS website by clicking here.

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